Please read through our list of frequently asked questions. If you still have a question we didn’t answer, please contact us either by phone on 045 431905 or by email. Thank you.
What are your opening hours?
We are open Thursday to Saturday from 10.30am to 5pm, and Sundays from 12.30 to 5pm. Open by appointment only Monday, Tuesday and Wednesday.
Do I need to make an appointment?
No, you can just pop in to us during normal opening hours. If you would like to make a private appointment outside of these hours, please call us and we can discuss a time that suits.
Can I buy online?
During the temporary closure of our store, you can buy selected products online. These are clothing items that we show every weekend on our Instagram Stories. These items will be available to purchase online for a limited time afterwards. All orders are sent with An Post Exppress service for the cost of €7. This is normally a next day delivery service, but at this time deliveries may take longer. Please allow up to a week before contacting us about a missing parcel.
Do you post out purchases?
Yes, if you see something you like we can arrange to have it posted out to you. However, as we do not offer refunds, it is preferable that you come and fit the item and make sure you are happy with it. If you have been in to us and fitted something on and regretted not purchasing while you were there, but can’t make the trip back, we can certainly send it to you.
Can I pay a deposit?
Yes we take deposits, except on sale items. 25% of the total price is needed to secure the item and the balance should be paid within 4 weeks. You can pay off a little each week if you prefer, either in person or by phone, or you can collect the item and pay the balance in full after four weeks.
What is your returns policy?
For In Store purchases we offer a 7 day exchange period if you change your mind about your purchase and wish to exchange it for something else. As we only carry one of each size of every item, and therefore stock is limited, we do not offer refunds, so please be sure of your purchase. Online purchases during our temporary closure, can be returned within 14 days. Please send us a message either by email, or through social media informing us before you send your return. All refunds will be processed within 7 working days upon return, and the original delivery charge will be deducted from the refunded amount. All items must be returned in the original condition, with no tags removed and no odours on the item (e.g. no perfume or smoke). Please include your name and phone number with the return, as well as the invoice number, and we will contact you for your refund.