Please read through our list of frequently asked questions. If you still have a question we didn’t answer, please contact us either by phone on 045 431905 or by email. Thank you.
What are your opening hours?
We are open Monday to Saturday 10am to 5.30pm and until 6.30 on Fridays. We open on Sundays during our peak season from 12.30pm to 5pm.
Do I need to make an appointment?
No, you can just pop in to us during normal opening hours. If you would like to make a private appointment outside of these hours, please call us and we can discuss a time that suits.
Can I buy online?
No, we do not sell online. To maintain a level of exclusivity we only carry one of each size in every garment and this makes it impossible to sell online.
Do you post out purchases?
Yes, if you see something you like we can arrange to have it posted out to you. However, as we do not offer refunds, it is preferable that you come and fit the item and make sure you are happy with it. If you have been in to us and fitted something on and regretted not purchasing while you were there, but can’t make the trip back, we can certainly send it to you.
Can I pay a deposit?
Yes we take deposits, except on sale items. 25% of the total price is needed to secure the item and the balance should be paid within 4 weeks. You can pay off a little each week if you prefer, either in person or by phone, or you can collect the item and pay the balance in full after four weeks.
What is your returns policy?
We offer a 7 day exchange period if you change your mind about your purchase and wish to exchange it for something else. As we only carry one of each size of every item, and therefore stock is limited, we do not offer refunds, so please be sure of your purchase.